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The practicalities

Delivery & returns

Everything is batched by hand and shipped from our apothecary in recyclable, plastic-free packaging. Here is what to expect once your order is on its way.

Shipping

MethodEstimateCost
StandardCarbon-neutral ground, tracked door to door.3–5 business days$5 — free over $60
ExpressOrder by 12pm for same-day dispatch, Mon–Fri.1–2 business days$14 flat

Free standard shipping on orders over $60.The threshold is applied automatically at checkout — no code needed. We currently ship within the continental US; a tracking link lands in your inbox the moment your parcel leaves the bench.

Returns

30-day returns

Changed your mind? Return any unopened item within 30 days of delivery for a full refund. Because our formulas are natural and preservative-light, opened skincare can only be returned if it caused a reaction — reach out and we will always make it right.

How to start one

Open a return from your account, or email us at hello@verdantwith your order number. We will send a prepaid label; drop the parcel at any carrier point.

Refund timing: once your return reaches us, refunds are issued to the original payment method within 5 business days.

Still have a question? Read the FAQ.